Privacy policy
Effective from 6 November 2026
This policy explains what personal data we process when you use registracianafirma.bg and send us an enquiry, why we do it and what rights you have under Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act.
1. Controller
- Name: TODO_COMPANY_NAME
- UIC (ЕИК): TODO_EIK
- VAT number: TODO_VAT_NUMBER
- Registered seat and address: TODO_REGISTERED_SEAT
- Represented by: TODO_MANAGER
2. What data we process
- Enquiry form data: name, phone, email (if given), the service you choose, preferred contact method, number of owners, whether you need an address, and your message.
- Technical data: IP address and browser data processed by the server to protect the form against abuse (rate limiting) and to keep the website secure.
- Correspondence: when you contact us by email, phone or WhatsApp.
We do not ask for identity document numbers or special categories of data through the form. We collect such data only when needed for a service you order, through a secure channel.
3. Purposes and legal bases
- Answering your enquiry and preparing a quote: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) and your consent (Art. 6(1)(a) GDPR).
- Providing an ordered service: performance of a contract (Art. 6(1)(b)) and legal obligations (Art. 6(1)(c)), for example under accounting law.
- Security and abuse prevention: legitimate interest (Art. 6(1)(f)).
4. Recipients
Data is processed by the email service provider through which we receive enquiries and by the website hosting provider, as processors on our behalf. When we provide a service, data is shared with public authorities, notaries and banks as far as the service requires. We do not sell personal data.
5. Retention
Enquiries that do not lead to a contract are kept for up to 12 months. Data related to a completed service is kept for the periods required by law. Rate-limiting data is held in server memory for minutes and is not stored.
6. Your rights
You have the right of access, rectification, erasure, restriction, data portability and objection, and you may withdraw consent at any time without affecting processing before withdrawal. To exercise your rights, contact us using the details above.
You may lodge a complaint with the Bulgarian Commission for Personal Data Protection (www.cpdp.bg) or the supervisory authority where you live.
7. Automated decisions
We do not make decisions based solely on automated processing, including profiling.
8. Cookies
See the Cookie policy.
9. Changes
We may update this policy. The current version and its effective date are on this page.